Thank you for shopping with Dilly Dally Daydream.

Please note that all digital downloads and personalised items are non-refundable. Due to the nature of digital products, once a file has been downloaded or a custom order has been created, we’re unable to offer returns, exchanges, or cancellations.

If you experience any issues with your order, such as a problem with the file or an error in your personalisation, please contact us within 7 days of purchase. We’ll be happy to help resolve the issue and ensure you receive the product as described.

Your satisfaction means the world to us, and we’ll always do our best to make sure you’re delighted with your purchase.